Support ticket

Criticality scale :

Critical : Your activity is completely blocked by the issue, no known workaround
High : Your activity is partialy blocked by the issue, there’s a known workaround
Medium : Your activity is lightlly blocked by the issue, there’s a known workaround
Low : Your activity is not blocked by the issue

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Contract reference or project name(required)

Contract reference structured KPxxx or SPxxx or project name

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Description(required)

Please describe the context of use, then describe your issue. If relevant, indicate part numbers, Serial numbers. For software issues, please also fill in the field "Steps to reproduce"

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Software

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Priority(required)

Medium

We reserve the right to change the criticality of the ticket in case of non-compliance with the scale.